# WhatsUnity: Interactive 34-Screen Production & Features Catalog > **Residential Compound Operating System | One Home. One Subscription. Your Entire Household Included.** > Official System URL: https://whatsunity.app | Mobile Architecture: Flutter (Dart 3), Clean Architecture, SQLite Local Master, Appwrite Cloud BaaS, Telegram MTProto API. This document serves as the authoritative, machine-readable feature catalog of all **34 production screens** within the WhatsUnity ecosystem, organized into 6 core operational roles. --- ## 34-Screen Operational Taxonomy & Table of Contents - [Section 01: Community Hub (Screens 01 to 07)](#section-01-community-hub) - [Section 02: Security & Operations Suite (Screens 08 to 22)](#section-02-security--operations-suite) - [Section 03: Facility Engineering & Maintenance (Screens 23 to 28)](#section-03-facility-engineering--maintenance) - [Section 04: Community Manager & Governance (Screens 29 to 31)](#section-04-community-manager--governance) - [Section 05: Plans, Licensing & Editions (Screen 32)](#section-05-plans-licensing--editions) - [Section 06: Administrative Governance Console (Screens 33 and 34)](#section-06-administrative-governance-console) --- ## Section 01: Community Hub *Bringing residents, homeowners, and building neighbors together — social feeds, encrypted chat, democratic polls, and financial transparency.* ### Screen 01: Home Feed & Social Publishing - **Target Persona:** Resident / Homeowner / Household Family Member - **Role Key:** `community` - **Purpose:** The resident landing hub: a live social feed unifying compound notices, personal posts, and rich media with instant top shortcuts to critical daily services. - **Key Features:** - **Quick Service Shortcuts:** Instant top-row access to Maintenance filing, Gate Passes, Housekeeping, and Building Directory. - **Resident Post Creation:** Publish compound updates, community questions, or announcements in one tap. - **Multi-Media Carousel:** Swipeable photo galleries with pagination indicators and high-resolution viewing. - **Role-Badged Engagement:** Likes, comments, and shares displaying verified role badges (e.g., "Owner", "Tenant") to prevent impersonation. - **Underlying Engine:** `FeedCubit`, SQLite local caching, optimistic mutations, real-time WebSocket / MTProto sync. ### Screen 02: Social Feed — State Transitions & Empty States - **Target Persona:** Resident / Onboarding User - **Role Key:** `community` - **Purpose:** Thoughtful UX state management handling empty feeds, loading skeletons, offline states, and live re-connection. - **Key Features:** - **Real-Time Streaming:** Instant streaming of fresh posts with an engaging call-to-action to spark the first community discussion. - **Residents & Staff Privacy:** Closed-perimeter network guaranteeing that all content remains strictly within compound boundaries. - **Bilingual AR / EN:** 1-tap language toggle and dark mode support with tailored typography (Cairo / Inter) and authentic RTL layout. - **Effortless Pull-to-Refresh:** Smooth gesture-based refresh fetching the latest reactions without full screen rebuilds. ### Screen 03: Community Messaging Channels - **Target Persona:** Resident / Community Admin - **Role Key:** `community` - **Purpose:** Dual-channel communication system providing compound-wide announcements alongside quiet, building-isolated discussions. - **Key Features:** - **Compound General Chat:** Unified real-time channel for all compound residents featuring verified role badges. - **Private Building Group:** Exclusive, quiet chat room isolated strictly to residents of the specific building unit. - **Rich Attachment Suite:** In-app instant camera snaps, gallery photo albums, PDF document attachments, and voice notes. - **In-Chat Interactive Polls:** Native voting bubbles embedded directly in conversation streams with dedicated section navigation to prevent buried decisions. ### Screen 04: Building Chat & Financial Ledger - **Target Persona:** Building Neighbors / Floor Treasurer - **Role Key:** `community` - **Purpose:** Transforms building group chat into an auditable financial management hub, eliminating dues disputes. - **Key Features:** - **Net Building Balance Banner:** Prominent live aggregated building treasury balance displayed at the top of the chat. - **Live Accounting Ledger:** Transparent real-time stream of all building dues collections (Cash In) and vendor expenditures (Cash Out). - **Improvement Initiatives:** Collaboratively propose building renovation projects and co-fund them with neighbors. - **Automated Invoicing & Reminders:** Automated issuance of monthly cleaning/elevator dues with overdue status tracking. - **Arrears Reconciliation:** Track outstanding payments with verified ledger reconciliation aimed at zero overdue dues. ### Screen 05: Community Polls & Decision Hub - **Target Persona:** Homeowners / Compound Management - **Role Key:** `community` - **Purpose:** Democratic, auditable decision-making from initial proposal to binding outcome. - **Key Features:** - **Flexible Question Builder:** Clear inquiry creation with support for up to 10 distinct customizable voting choices. - **Configurable Deadlines:** Flexible poll expiration timers (1 day, 3 days, 7 days, or a custom calendar cutoff date). - **Live Percentage Telemetry:** Real-time percentage bars, voter participation avatars, and verified tally counts. - **Contextual Debate Thread:** Integrated discussion thread attached directly to the poll to exchange viewpoints prior to deadline. ### Screen 06: Maintenance Reports & Resident Filing - **Target Persona:** Resident / Front Desk - **Role Key:** `community` - **Purpose:** Streamlined ticketing interface allowing residents to submit, track, and rate maintenance issues. - **Key Features:** - **State-Filtered Tabs:** Multi-tab triage view (All, New, In Progress, Resolved) with real-time numeric badges. - **Color-Coded Service Cards:** Unique reference ID (#MNT-XXXX), trade specialization color coding (Plumbing, Electrical, HVAC), and timestamps. - **Quick Ticket Creation:** Simplified submission wizard to capture photos, record voice descriptions, and pick room locations. - **Visual Trade Categorization:** Intuitive iconography ensuring accurate categorization and prompt dispatching. ### Screen 07: Building Directory & Verified Contacts - **Target Persona:** Resident / Security Guard - **Role Key:** `community` - **Purpose:** Privacy-preserving smart building phonebook and essential emergency contact directory. - **Key Features:** - **Building-Isolated Neighbors:** Restricts listing strictly to verified neighbors within the user's assigned building. - **Detailed Resident Cards:** Resident name, apartment number, residency status (Owner/Tenant), and profile initials. - **Emergency & Service Speed-Dial:** Instant quick-access tabs (Neighbors, Gate Security, Maintenance Desk, Emergency). - **Direct Calling:** 1-tap phone and WhatsApp launcher without requiring manual number entry. --- ## Section 02: Security & Operations Suite *Mission-critical security governance covering Gatekeepers, Mobile Patrols, Supervisors, and Head of Security — 100% offline cryptographic QR verification, overstay detection, and NFC checkpoint tracking.* ### Screen 08: Gatekeeper Overstayed Visitors Telemetry - **Target Persona:** Gate Security Guard (Gatekeeper) - **Role Key:** `security` - **Purpose:** Primary command screen for gate guards to inspect active visitors, catch parking/stay violations, and query units. - **Key Features:** - **Real-Time Overstay Telemetry:** High-contrast red badges highlighting couriers or guests who exceeded their authorized duration, complete with an elapsed timer and 1-tap "Resolve". - **Instant Unit Search:** Sub-second search by building number (e.g. "Bldg 34") pulling resident directory and security directives. - **Observation & Risk Flags:** Visually flags individuals under security watch with associated risk scores. - **Resident Directives Preview:** Displays specific host resident instructions (e.g., "Call host on arrival") with visual gate reference. ### Screen 09: Unit Directives & Host Resident Verification - **Target Persona:** Gatekeeper - **Role Key:** `security` - **Purpose:** Detailed host verification ensuring that arriving guests are cleared by verified unit owners. - **Key Features:** - **Verified Host Credentials:** Owner/Tenant contact status, active home authorization, and phone number. - **Historical Visit Log:** Historical entries of frequent delivery couriers and contractors cleared for this unit. - **Custom Gate Directives:** Specific gate instructions inputted by the resident (e.g., "Do not allow delivery without phone confirmation"). - **1-Tap Entry Authorization:** Authorize gate entry locally and update gate counters with sub-50ms latency. ### Screen 10: Courier Protocol & Gate Directives - **Target Persona:** Gatekeeper - **Role Key:** `security` - **Purpose:** Rapid processing protocol for commercial delivery drivers dropping average gate check time to under 3 seconds. - **Key Features:** - **Courier Company Selection:** 1-tap identification for major delivery fleets (Amazon, Noon, Talabat, Mrsool). - **License Plate Capture:** Fast license plate recording with dual Arabic/English alphanumeric keyboard support. - **Automated 15-Minute Countdown:** System assigns a 15-minute countdown clock to enforce quick delivery turnarounds. - **Unit Navigation Assistance:** Clear directional instructions guiding the driver to the correct building lobby and parking stall. ### Screen 11: Offline Cryptographic QR Pass Validation - **Target Persona:** Gatekeeper - **Role Key:** `security` - **Purpose:** Zero-connectivity QR pass validation executing complete cryptographic signature checks in under 0.05s on local SQLite. - **Key Features:** - **Sub-50ms Offline Verification:** Validates RSA/ECDSA digital signatures, expiration timestamps, and compound IDs without network access. - **Integrated Guard Alerts:** Flashes custom warning banners detailing host instructions immediately upon scanning. - **Configurable Stay Quotas:** Preset authorized duration buttons (15, 30, 45, 60 minutes) for automatic countdown calculation. - **ID Document Capture:** Built-in camera capture for the front and back of national IDs or driving licenses. ### Screen 12: Gate Pass Operations & Security Details - **Target Persona:** Gatekeeper / Security Supervisor - **Role Key:** `security` - **Purpose:** Full audit record of a specific visitor pass, ingress/egress timestamps, and resident approval signatures. - **Key Features:** - **Guest & Host Profiles:** Full name, ID number, vehicle model, visit purpose, and destination unit. - **Precision Timestamps:** Exact millisecond log of pass creation, gate arrival, and gate departure. - **Pass Extension History:** Audit trail of any time extensions approved by the resident or security supervisor. - **Immediate Revocation & Blacklist:** 1-tap pass revocation or global blacklist flag propagation. ### Screen 13: Overstay Protocol & Patrol Tactical Dispatch - **Target Persona:** Gatekeeper / Patrol Guard - **Role Key:** `security` - **Purpose:** Incident response protocol triggered when a visitor exceeds authorized duration. - **Key Features:** - **Automated Overstay Detection:** Continuous delta calculation between entry timestamp and authorized stay limit. - **Direct Host Inquiry:** 1-tap call to the host resident to verify whether the visitor is still on premises. - **Stay Extension (Extend 2h):** One-click 2-hour duration extension upon resident confirmation, resetting the alarm. - **Patrol Dispatch:** Dispatches mobile patrol to the unit location while opening a shared tactical chat room. ### Screen 14: Pass Observation & Threat Alert Matrix - **Target Persona:** Gate Staff / Security Command - **Role Key:** `security` - **Purpose:** Threat intelligence layer enabling guards to flag suspicious behavior and circulate alerts across all gates. - **Key Features:** - **Active Surveillance Flagging:** Activates red observation status synchronized across all guard mobile terminals. - **10 Standardized Threat Categories:** Pre-defined classifications (Loitering, Attempted Intrusion, Vandalism, Unregistered Vehicle, Trespassing, etc.). - **1-Tap Gate Emergency Alarms:** Floating SOS button for immediate alerts regarding gate breaches or physical altercations. - **Hardware Incident Logging:** Instant malfunction reporting for automatic barriers, RFID antennas, or CCTV cameras. ### Screen 15: Gatekeeper Manual Visitor Entry - **Target Persona:** Gatekeeper - **Role Key:** `security` - **Purpose:** Manual intake workflow for unscheduled visitors, emergency contractors, or guests without smartphones. - **Key Features:** - **Phone-Based Auto-Fill:** Typing the phone number instantly retrieves visitor identity and prior entry history. - **Unit Direct Linking:** Direct association with building and apartment number for permanent audit records. - **Bilingual License Plate Input:** Native keyboard layout supporting Arabic and Latin characters (e.g. ABC 1234 / أ ب ج ١٢٣٤). - **Local ID Photo Archival:** Stores front/rear photo evidence in local encrypted database storage. ### Screen 16: Gate Guard Shift Portal - **Target Persona:** Gatekeeper - **Role Key:** `security` - **Purpose:** Guard shift management, gatepost tracking, and shift changeover verification. - **Key Features:** - **Live Duty Stopwatch & Gate Indicator:** Displays "ON DUTY" status, elapsed shift time, and assigned gatepost. - **Co-Guard Roster:** Roster of fellow guards on duty during the same shift for seamless handover. - **Upcoming Shifts & Leave Requests:** View upcoming roster schedule and submit shift swap or leave requests. - **Shift Activity Logbook:** Live log of all gate operations, entries, and incidents handled during the guard's shift. ### Screen 17: Security Incident Dispatch & Alarm Room - **Target Persona:** Gatekeeper / Security Supervisor - **Role Key:** `security` - **Purpose:** Rapid triage and emergency dispatch console for on-site security incidents. - **Key Features:** - **Geo-Located Incident Placement:** Tags incidents to specific building sectors, gates, or perimeter coordinates. - **Watermarked Photo Evidence:** Captures immediate incident photos watermarked with timestamp, gate number, and user ID. - **Severity Classification:** L1 (Critical/Emergency), L2 (High), L3 (Routine). - **Instant Patrol Dispatch:** Assigns nearest patrol guard with route guidance and direct push notification. ### Screen 18: Gate Activity Logbook & Access Audit - **Target Persona:** Security Supervisor / Compound Auditor - **Role Key:** `security` - **Purpose:** Tamper-evident historical audit log of every pedestrian, vehicle, and delivery transit. - **Key Features:** - **Sub-Second Timestamping:** Chronological ledger logging entry and exit times with millisecond precision. - **Multi-Parametric Filter:** Search by vehicle plate, visitor name, unit number, or gate identifier. - **Daily Transit Metrics:** Aggregated counters for total entries, unique visitors, and regular contractors. - **Encrypted Export:** Export audit logs to CSV/Excel for regulatory compliance and police investigations. ### Screen 19: Mobile Patrol Guard Portal - **Target Persona:** Mobile Patrol Guard (Walking / Vehicle) - **Role Key:** `security` - **Purpose:** Dedicated field console for perimeter patrol guards conducting inspection rounds and responding to alarms. - **Key Features:** - **Active Route Checkpoints:** Proximity listing of upcoming inspection checkpoints (Park 10, Park 30, Park 29) with round progress %. - **Floating SOS Panic Button:** Prominent red button triggering immediate silent alarm to Central Command. - **Shift Schedules & Approvals:** View assigned sectors, supervisor sign-offs, and approved rest intervals. - **On-Duty Guard Roster:** Real-time visibility into fellow patrol guards deployed across compound sectors. ### Screen 20: NFC Checkpoint Telemetry & Patrol Verification - **Target Persona:** Mobile Patrol Guard - **Role Key:** `security` - **Purpose:** Contactless NFC/QR checkpoint verification confirming physical guard presence at perimeter stations. - **Key Features:** - **Contactless NFC Scan:** Scans encrypted physical NFC tags mounted along perimeter fences and utility rooms. - **Offline Telemetry Logging:** Records guard checkpoint arrival timestamp locally in SQLite with tamper-proofing. - **Overdue Scan Alerts:** Automatic alarm triggered at Central Command if a guard misses a scheduled inspection window. - **Patrol Route Progress Bar:** Live completion meter tracking percentage of perimeter checkpoints validated. ### Screen 21: Security Incident Evidence Logging - **Target Persona:** Patrol Guard / Security Supervisor - **Role Key:** `security` - **Purpose:** Forensic documentation of on-site security violations with immutable evidence. - **Key Features:** - **Forensic Photo Documentation:** Captures on-scene photos with embedded cryptographic RTL watermark. - **Voice Notes & Narrative:** Voice memo recording providing clear audio context of the incident scene. - **Involved Parties Profiling:** Links incident to specific individuals, vehicle plates, or residential units. - **Automatic Cloud Re-Sync:** Queues report locally and uploads high-resolution media upon re-establishing network. ### Screen 22: Lost & Found RTL Watermarking & Cataloging - **Target Persona:** Security Staff / Community Front Desk - **Role Key:** `security` - **Purpose:** Compound lost and found property registry preventing asset theft or false claims. - **Key Features:** - **Lost vs Found Cataloging:** Clear two-sided ledger categorizing lost inquiries against secured recovered items. - **Automated Digital Watermark:** Automatically overlays compound emblem, report ID, date, and GPS coordinates onto item photos. - **Status Lifecycle & Handover:** Track status (Found, Claimed, Returned to Owner) with formal signature handovers. - **Automated Resident Matching:** Matches item descriptions against resident reports and notifies potential owners. --- ## Section 03: Facility Engineering & Maintenance *5-stage maintenance lifecycle across 9 trade specializations connecting Coordinators, Technicians, and Chief Engineers.* ### Screen 23: Maintenance Desk & Ticket Triage - **Target Persona:** Maintenance Coordinator - **Role Key:** `maintenance` - **Purpose:** Central ticket intake console for categorizing resident reports, estimating urgency, and balancing trades. - **Key Features:** - **9-Trade Specialization Triage:** Rapid categorization across Plumbing, Electrical, HVAC, Carpentry, Painting, Masonry, Elevators, Landscaping, and Pest Control. - **1-Click Technician Assignment:** Direct dispatch to available technicians based on real-time capacity meters. - **Emergency Ticket Escalation:** High-priority escalation button flashing alerts to the Chief Engineer for pipe bursts or power failures. - **Automated Reference Code Generation:** Assigns unique `#MNT-XXXX` tracking codes for parts requisitions and labor tracking. ### Screen 24: Work Orders & Spare Parts Console - **Target Persona:** Maintenance Coordinator / Workshop Lead - **Role Key:** `maintenance` - **Purpose:** Work order tracking, material consumption auditing, and technician rerouting. - **Key Features:** - **Active Work Order Board:** Live tracking of ongoing jobs, estimated repair costs, and priority bands. - **Spare Parts Requisition Management:** Dedicated parts ledger linking inventory items, costs, and warehouse stock levels to specific work orders. - **Job Rerouting & Delegation:** Seamlessly reassigns tickets to backup technicians if the primary technician is overloaded. - **Completion Sign-Off:** Reviews technician repair notes and quality checklists prior to ticket closure. ### Screen 25: Field Technician Active Stopwatch & Repairs - **Target Persona:** Field Technician (Plumber, Electrician, HVAC Tech) - **Role Key:** `maintenance` - **Purpose:** On-site mobile execution console for technicians performing repairs inside residential units. - **Key Features:** - **Precision Unit Geolocation:** Displays exact unit address (e.g. Bldg 34, Apt 2) and reported problem description. - **Active Job Stopwatch Timer:** Live stopwatch timer calculating billable labor time and measuring turnaround efficiency. - **On-Site Action Bar:** Quick actions: [Start on Site], [Request Spare Parts], [Add Update], [Reroute Job]. - **Before / After Photographic Proof:** Mandatory photo capture documenting the defect before repair and the finished state after completion. ### Screen 26: Chief Engineer Operational Takeover - **Target Persona:** Chief Engineer - **Role Key:** `maintenance` - **Purpose:** High-level supervisory console providing direct operational failover when coordinators are off duty. - **Key Features:** - **Coordinator Failover Takeover:** Automatic banner enabling Chief Engineer to take over direct ticket dispatch during coordinator absence. - **Engineering Broadcast Publisher:** Preset templates to broadcast technical notices (Power Outages, Water Shutdowns, Elevator Maintenance). - **Master Incident Ledger:** Advanced filtering of critical infrastructure breakdowns across all compound sectors. - **Facility Pressure Telemetry:** KPI ribbons tracking open work orders, average resolution time, and customer satisfaction ratings. ### Screen 27: Workforce Capacity & Dispatch - **Target Persona:** Chief Engineer / Maintenance Coordinator - **Role Key:** `maintenance` - **Purpose:** Dynamic workforce workload balancing preventing technician burnout and guaranteeing timely service. - **Key Features:** - **Comprehensive Work Order Dispatcher:** Form combining trade selection, priority severity, technician selection, and estimated labor hours. - **Real-Time Technician Capacity Meters:** Visual load indicator (e.g. "1/6 Cap - Available", "5/6 Cap - Near Limit") preventing overloading. - **Trade Certification Management:** View and update technician skill certifications and authorized equipment badges. - **Strict Priority Coding:** Normal, Medium, High, and Critical Emergency classification. ### Screen 28: Duty Schedules & Holiday Calendars - **Target Persona:** Chief Engineer / Operations Lead - **Role Key:** `maintenance` - **Purpose:** Workforce shift scheduling, coverage planning, and 24/7 emergency response preparedness. - **Key Features:** - **Approved Coverage Schedules:** Visual distribution of field team shifts guaranteeing minimum staffing quotas (e.g. 5/7 active days). - **Interactive Holiday Calendar:** Monthly heat map categorizing workdays, official holidays, and on-call emergency rotations. - **Preventive Maintenance Scheduling:** Schedules routine overhaul of heavy machinery (central water pumps, generator sets, elevators) during low-usage windows. - **24/7 Emergency Readiness:** Dedicated on-call rosters ensuring immediate response to midnight utility emergencies. --- ## Section 04: Community Manager & Governance *Executive command dashboard — real-time operations, SOS emergencies, standardized penalties, and maintenance treasury reserve funds.* ### Screen 29: Community Manager Operations & SOS - **Target Persona:** Community Manager / Executive Director - **Role Key:** `manager` - **Purpose:** Executive command overview summarizing daily gate traffic, active security alerts, and system uptime. - **Key Features:** - **Daily Operations Snapshot:** Real-time counters for guest passes, guard attendance, open work orders, and offline database synchronization status. - **Active SOS Emergency Ribbon:** High-contrast red banner alerting management to critical security breaches or unresolved overstays. - **L1 Incident Triage:** Prioritized feed of high-severity incidents broken down by sector and building. - **Executive Quick Shortcuts:** Rapid access to Gate Administration, Maintenance Budgets, and Emergency Broadcasts. ### Screen 30: Governance: Penalties, Sanctions & Price List - **Target Persona:** Community Manager / Legal Affairs - **Role Key:** `manager` - **Purpose:** Rule enforcement and standardized penalty management maintaining community order and fairness. - **Key Features:** - **Violation & Receivables Ledger:** Tracks penalty collections and categorized status (Pending, Disputed, Paid). - **Standardized Penalty Tariff:** Officially approved sanction price list: - Parking in Unauthorized Stall: **$150.00** - Noise & Disturbance Complaint: **$200.00** - Littering / Improper Waste Disposal: **$75.00** - Unauthorized Structural Alteration: **$500.00** - **Issue Penalty / Add Tariff Item:** Dedicated workflows to issue formal violation notices with photo evidence and appeal deadlines. - **Compound Compliance Score:** Green telemetry dial reflecting resident compliance rates and zero-arrears targets. ### Screen 31: Governance: Treasury & Reserve Fund - **Target Persona:** Board of Directors / Financial Comptroller - **Role Key:** `manager` - **Purpose:** Transparent financial governance for long-term compound maintenance reserve funds. - **Key Features:** - **Central Reserve Fund Balance:** Consolidated ledger balance aggregating initial deposits, banking yields, and capital expenditures. - **Banking Yield Telemetry:** Precision tracking of annual bank interest yields, management fees, and operational draws. - **Capital Expense Allocation:** Dedicated wizard to allocate reserve funds for future major infrastructure overhauls (road repaving, facade painting). - **Audited Ledger Synchronization:** Immutable transaction ledger synchronized in real-time to maintain homeowner trust. --- ## Section 05: Plans, Licensing & Editions *Flexible licensing models scaling from free community tier to enterprise compound operating systems.* ### Screen 32: Editions: Free vs Premium & Interactive Sandbox - **Target Persona:** Compound Owner / HOA Board President - **Role Key:** `subscription` - **Purpose:** Transparent plan comparison and live interactive sandbox demonstrating system capabilities before subscription. - **Key Features:** - **Free Community Edition (Telegram-Powered):** Community chat, building directory, and basic maintenance tickets routed through zero-cost Telegram MTProto bots. - **Premium Compound OS (Complete Suite):** Full activation of RBC security, 100% offline cryptographic QR gatekeeping, mobile patrols, and financial ledgers. - **Interactive Demo Sandbox:** Allows prospects to test gate scanning, patrol rounds, and technician timers using pre-loaded mock data. - **Multi-Platform Availability:** Production builds on Google Play Store, Progressive Web App (PWA), and Apple iOS roadmap. --- ## Section 06: Administrative Governance Console *Administrative controls — resident verification, KYC approvals, moderation bans, and community broadcast messaging.* ### Screen 33: Member Verification & Access Control - **Target Persona:** Super Administrator / Compound Registrar - **Role Key:** `admin` - **Purpose:** User lifecycle governance, unit ownership verification, and moderation controls. - **Key Features:** - **Pending Registration Triage:** Review incoming resident join requests with proof of ownership or tenancy lease documents. - **Role & Permission Delegation:** Assign user accounts to roles (Owner, Family Resident, Tenant, Gatekeeper, Technician, Coordinator, Admin). - **Disciplinary Moderation Actions:** Granular penalties: Chat Mute (preventing spam while retaining security alerts) or Account Suspension. - **Direct Verification Dispatch:** Instant 1-tap phone call, WhatsApp verification message, or SMS OTP resend. - **Real-Time Member Telemetry:** Live counters of verified residents, pending submissions, and active staff accounts. ### Screen 34: Tactical Broadcast Publisher & Alerts - **Target Persona:** Super Administrator / Operations Command - **Role Key:** `admin` - **Purpose:** High-priority broadcasting console transmitting mission-critical announcements to residents and security staff. - **Key Features:** - **Tactical Preset Templates:** 1-tap presets for recurring situations (e.g. Gate 1 Congestion, Active Night Patrol in Progress, ID Inspection). - **Multi-Level Priority Routing:** Notice, Warning, or Critical Emergency routing with distinctive audible push notification sounds. - **Audience Segmentation:** Target messages to either the entire Community (All Residents) or strictly to Security & Maintenance Personnel. - **Instant Push Delivery:** High-speed notification dispatch guaranteed to reach offline-capable mobile devices instantly upon reconnection.